Lombardi City Tours Privacy Policy
This Privacy Policy describes how Lombardi City Tours ("we," "us," or "our") collects, uses, and shares information about you when you use our online platform to book tours or access our services. We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect:
We collect information you provide directly, such as your name, email address, phone number, and payment information when you book a tour or contact us. We also automatically collect information about your use of our online platform, including your IP address, browser type, and pages visited. This information is collected through cookies and similar technologies. We may also collect information about your location if you use location-based services on our site.
How We Use Your Information:
We use your information to process your tour bookings, communicate with you about your tours, provide customer support, and improve our services. We may also use your information to personalize your experience on our online platform and to send you marketing communications, but only if you have consented to receive such communications.
Sharing Your Information:
We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who assist us with payment processing, email marketing, and other essential functions. These providers are obligated to protect your information and are only permitted to use it for the purposes we have specified. We may also disclose your information if required to do so by law or legal process.
Your Rights:
You have the right to access, correct, or delete your personal information. You also have the right to object to the processing of your information, restrict its processing, and request data portability. You can exercise these rights by contacting us at the address below.
Data Security:
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. These measures include implementing appropriate technical and organizational security safeguards.
Children's Privacy:
Our online platform is not intended for children under the age of 16. We do not knowingly collect personal information from children.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lombardi City Tours 14 Via Monte Napoleone, Floor 3 Milan, Lombardy, 20121 Italy
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website. Your continued use of our online platform following the posting of any changes constitutes acceptance of those changes.